Thank you for your purchase. We’ve made returning easy!

However, if you're not 100% satisfied with the items you received, we gladly accept returns within 14 days of receipt for most items in new condition, you may return it to us for a full refund or an exchange.

Please read below for more information on our return policy.

RETURN & EXCHANGE POLICY

♦ The 14 day returns date will start from the date of shipment.

Return Conditions

♦ All labels should be attached on the product (including the care instructions, size tags, and barcode).
♦ The product has not been washed or worn (except to try on for size).
♦ The product has not been soiled or damaged (this includes products that smell of perfume or smoke or items that have been marked with fake tan, make up or pet fur).
♦ The product has not been altered by you in any way.
♦ The product is deemed to have a manufacturing fault.
♦ Different from a style pictured or described.

HOW TO RETURN YOUR ORDER

To return your order, please email us on ............ or send us a message on Instagram @northafricans.eg or Facebook @northafricans.eg and place the item securely in its original packaging for the courier company to come and pick up the package.

REFUNDS

Once your return is received and inspected, we will notify you that we have received your returned item.

We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed. A credit will automatically be applied to your credit card or original payment method within 14 business days.

NOTES

Unfortunately, items on sale cannot be refunded, we can only exchange it for you.

Please note, you will be responsible for all return shipping charges.